Sure, most internet service providers (ISPs) claim to offer fast and reliable connectivity. The two words have become a staple for internet marketing teams, but how do these ISPs justify their wording? At WonderNet, we can prove that our internet is truly fast and reliable – we offer fibre to the home at speeds of up to 1Gbps.

This superior connectivity is now available in most major cities in South Africa, thanks to our strategic partnerships with other fibre network operators (FNOs). WonderNet customers will have access to the best quality internet and will benefit from our market-leading customer service. We try to go above and beyond to make our customers’ experience with us as easy and delightful as possible.

How does WonderNet offer such fast internet?

Great question. WonderNet is owned by SEACOM – which runs Africa’s most extensive network of information and communications technology (ICT) infrastructure, such as subsea cables and fibre optic internet connections. This means that our customers automatically have access to some of the best internet services in sub-Saharan Africa.

Our access to SEACOM’s expansive network means that your internet connection at home will be delivered at world-class speeds. This is due to our innovative symmetrical networks, whereby each house will have a direct fibre connection to the main line that traverses the continent. No more rerouting via secondary connections or sharing of fibre cables. 

These systems and networks maximise internet speed and minimise delays, giving you access at speeds of up to 1Gbps. Of course, we can offer various speeds, depending on your needs and budget. 1Gbps is frightfully quick and may be unnecessary for watching recipe videos and blogging about your pets. WonderNet can guide you to the most appropriate package.

How is reliability guaranteed?

Internet connectivity is not bulletproof – glitches and hiccups strike from time-to-time. This means that all internet users are likely to experience some downtime or interruptions at some point. However, WonderNet customers have access to SEACOM’s private network of fibre cables. This means that interruptions are dealt with quickly and efficiently. 

While we also make use of other FNO networks, depending on the area in which you live, we know that these operators are reliable too. If any network errors do occur, WonderNet has a 24/7 help desk and reporting portal on our website. Customers can call or message us about problems with their connectivity and our leading customer experience team will take care of the rest.

So surely all of these great offerings have a catch? The cost must be quite high? Nope – WonderNet fibre to the home packages are affordable, starting from as little as R699 per month. You’d be mad to pass up on household fibre like this. For more information about our offerings or to get a quote for a fibre upgrade to your home, please contact us today.